updated SEPTEMBER 14, 2023

privacy policy

These terms and conditions (the "Terms and Conditions") govern the use of www.alandakatiedesign.com (the "website"). 

This website is owned and operated by Alanda Sevdin. This website is an e-commerce website. By using this website, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

These Terms and Conditions are governed by the laws of the Province of Ontario.

SECTION 1 - INTELLECTUAL PROPERTY
All content published and made available on our website is the property of Alanda Sevdin and the site's creator. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our website.

SECTION 2 - SALES OF GOODS AND SERVICES
These Terms and Conditions govern the sale of goods and services available on our website. 

The following goods are available on alandakatiedesign.com:
A) Graphic Design Services; Branding
B) Paper Product; Event Stationery
C) Holiday Products; and - Digital Downloads

The services will be paid for in full before services are delivered. Event stationery and custom paper products require a 50% deposit prior to starting the project and then the final balance prior to receiving the end product. These Terms and Conditions apply to all the goods and services that are displayed on our website at the time you access it. This includes all products listed as being out of stock. 

SECTION 3 - PAYMENT AND ACCOUNT INFORMATION 
We accept Credit Card, Debit and E-transfer methods of payment on www.alandakatiedesign.com. 
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

SECTION 5 - COPYRIGHT
All designs, images, artworks and products presented in this website or in the products that you purchase are the sole property of Alanda Katie Graphic Design and Stationery unless indicating otherwise.  All artwork, images and designs used during the proofing process are the sole property of Alanda Katie Graphic Design & Stationery. These designs, images and artworks may not be used for personal use, reproduction, or any other purpose. We retain the right to post your invitations or wedding goods on our website and social media. Sneak peaks may but posted but finals will not be posted until after your event happens in real life. 

SECTION 6 - ERRORS, INACCURACIES AND OMISSIONS
All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide.

SECTION 7 - PRIVACY
Visit out privacy page here.

SECTION 8 - SHIPPING AND DELIVERY
When you purchase goods from our website, the goods will be delivered through one of the following methods; Priority Tracked Shipping; Letter Mail Shipping (on behalf of client); or - Local Pickup. Delivery will take place as soon as reasonably possible or as outlined in the project timeline; depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays. You will be required to pay delivery charges in addition to the price for the goods you purchase. 

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

SECTION 9 - CONSUMER PROTECTION LAW
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

SECTION 10 - LIMITATION OF LIABILITY
Alanda Katie Sevdin and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

SECTION 11 - CHANGES
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

SECTION 12 - CONTACT DETAILS
Questions about the Terms of Service should be sent to us at alandakatiedesign@gmail.com
You can also contact us through the feedback form available on our Site.